When will my order be shipped?

We will endeavour to ship all orders received by 1.30AEST the same day if the order is placed on a standard business day.

Orders received during the weekend or on Victorian Public Holidays will be shipped on the next available business day.

How will my order be delivered?

We use both Australia Post and Sendle to send orders within Australia.

All Australia Post will be sent the same day when payment has been received the same day.

All 100% carbon neutral orders are sent the next business day

What happens if I'm not home when my order is delivered?

Unless specified on your order during checkout we will request the delivery driver leave your order in a safe place.

What if my order is returned to Perfect Party Supplies?

If your order is returned to Perfect Party Supplies we will contact you via email to advise you the reason for unsuccessful delivery.

If your order can't be delivered due to an incorrect address or unsuccessful delivery you will be required to pay the delivery charge again to re-send your order.

If you no longer require the products you can choose a refund of the product amount. Any delivery charges will not be refunded once a shipping label is created

Local Pick up

We offer local pick up from Tarneit Victoria.

We are available Monday - Friday 9 - 5pm for pick ups.(not including Public Holidays)

Once your order is ready for collection we will contact you via email to arrange a time to collect.

If you would prefer we contact you via phone please leave us a message on your order